Estate Management - Norwood Hill Limited

Estate Management Service

Professional block & estate management across the South of England

At Norwood Hill, our Estate Management division provides expert, transparent management for residential blocks, private estates, and purpose-built developments. From modern apartment buildings to historic converted estates, we keep your communal areas pristine, finances healthy, and residents happy.

What’s included in our Estate Management service?

Day-to-day maintenance – cleaning schedules, grounds maintenance, lift servicing, lighting, waste management, and emergency call-outs 24/7.
Planned preventative maintenance (PPM) – regular inspections and long-term budgeting for roofing, painting, fire safety equipment, and communal boilers.
Service charge budgeting & collection – transparent annual budgets, clear service charge demands, online payment portal, and proactive arrears chasing.
Financial reporting – quarterly and annual accounts prepared by ARLA-qualified staff, fully compliant with ARMA standards and ready for your AGM.
Insurance arrangements – buildings, terrorism, directors & officers, and lift insurance sourced at competitive rates through block-specialist brokers.
Health & Safety compliance – fire risk assessments, asbestos surveys, legionella testing, and full document storage in your secure resident portal.
Resident communication – dedicated property manager, resident app for reporting issues, regular newsletters, and professional AGM/EGM facilitation.
Major works coordination – Section 20 consultations, tendering, project management, and payment phasing for large projects (balconies, cladding, roofing).
Company secretarial support – filing with Companies House, managing share certificates, and supporting Right to Manage (RTM) transitions.

Optional extras

Sinking fund/reserve fund management – build healthy reserves for future works.
On-site concierge & security – partnerships with trusted local providers.
Utility procurement – bulk electricity, water, and broadband deals to reduce resident costs.

Transparent pricing

From £225 + VAT per unit per year (blocks of 10+ units).
Smaller blocks or private estates priced on a bespoke basis.
No hidden fees – full fee breakdown provided upfront.

Areas we manage

Ready for smoother, smarter estate management? Contact our Estate Management team for a free health-check of your current arrangements.

We genuinely strive to provide excellent services to make your house the best place to reside.

We pride ourselves in liaising with all service providers and ensure that all day-to-day management issues are conducted accordingly. This will be made simple with our innovative reporting system, and action can be taken immediately where and when it is necessary.

It is imperative that everything is coordinated like clockwork and our team at Norwood Hill will ensure a maintenance plan is tailored to fit every individual development.